Temple, TX
$18 – $20 an hour
Full-time
Monday to Friday+2
Urgently hiring
General Description:
Tire expert, at your service. Your job as an Inside Sales – Advisor is to know our product inside out and leverage your expert knowledge to build trust with in-store guests as they pick the proper tires for their needs. Our goal is to ensure all guests get the tires that will work best for them. You’ll be there to help through the entire tire selling process—from welcoming our guests to understanding their needs and ultimately matching them with their perfect set of tires.
Responsibilities will include, but not be limited to:
- Assisting guests in the tire-buying process; This will include asking questions and determining the best product to fit their needs, recommending the best product to fit their needs, inspecting their current tires, completing the sale, and scheduling the tire installation appointment.
- Delivering outstanding customer service. Be the friendly face of the tire-buying process and build relationships to ensure customer satisfaction.
- Meeting sales goals and demonstrating proficient knowledge of products and services.
- Keeping the sales floor clean and presentable.
- Working independently at times, including opening and closing the location.
- Scheduling customer appointments to best fit their needs, which also involves working with our shop manager and outside sales to determine availability.
- When scheduling, realize that time matters. It is up to you to keep the promises of when guests’ vehicles will be ready while respecting their time and expectations.
- Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications:
- Previous customer service experience is required.
- This position may require driving, so a valid driver’s license is a necessity.
- A high school diploma/GED is required.
- You must be at least 18 years of age.
- No relocation is being offered for this position.
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
- Preferred Qualifications:
- At least 2 years of customer service experience is preferred.
- Position Skills and Requirements:
- Service: You know how to work with people, and can provide top-of-the-line service to our guests.
- Teamwork: You thrive in a team setting, and can collaborate with team members at every level.
- Communication: You know how to approach and talk to people effectively, and feel comfortable striking up a conversation with guests
- This position requires work on the service floor, including sitting and standing, for long periods.
- This position requires basic computer skills, and the ability to read, understand, and follow all procedures and guidelines.
- Depending on location, our stores may be open 7 days a week from 7 am to 5 pm, which may include working on weekends and some holidays.
This position may require work in a single-employee location.
Work Remotely No
This Job Is Ideal for Someone Who Is:
Dependable — more reliable than spontaneous
People-oriented — enjoys interacting with people and working on group projects
Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) Matching
- Dental Insurance
- Employee Discount
- Health Insurance
- Life Insurance
- Paid Time Off
- Vision Insurance
- Schedule:
- Monday to Friday
- Supplemental Pay Types:
- Bonus Pay
- Commission Pay
TCT is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.